GDPR Compliance
Last updated: September 2024
Our Commitment to Data Protection
savanna-ocelot is committed to ensuring that the personal data we process is handled in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This page outlines how we comply with these regulations and explains your rights.
Data Controller
savanna-ocelot acts as the data controller for personal information collected through this website and in the course of providing our services. We determine the purposes and means of processing personal data.
Lawful Basis for Processing
We process personal data under the following lawful bases:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose
- Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
- Legitimate Interests: Where processing is necessary for our legitimate interests, provided those interests do not override your fundamental rights and freedoms
- Legal Obligation: Where processing is necessary for compliance with a legal obligation
Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal data we hold about you. We will respond to your request within one month.
Right to Rectification
You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object
You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
Rights Related to Automated Decision Making
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Exercising Your Rights
To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request. We will respond to your request within one month, although this period may be extended by two further months for complex requests.
Data Security Measures
We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage. These measures include:
- Encryption of data in transit and at rest where appropriate
- Access controls limiting who can access personal data
- Regular security assessments and updates
- Staff training on data protection practices
Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk or by post at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Contact Us
For any questions about our GDPR compliance or to exercise your rights, please contact us at [email protected] or write to us at our registered address.